When we first talk with potential customers usually they ask us very similar questions. This post has the intention to collect the most common questions raised from these initial contacts and provide their answers.

I hope this post will bring light on these initial uncertainties and it will help to better understand the Rural Water Intelligence (RWI) concept.

1. How RWI can help our business?

RWI can help business in many ways and listed below some relevant examples are provided.

Improved decision making by having the right information of the right quality at the right time.

Improved customer service by providing tools allowing users being treated in a fair and transparent way based on level of service agreed with the organisation. (e.g. water trading or equitable water order scheduling)

Improved system efficiency is achieved by anticipating events (e.g. rainfall, cropping demands) and gain stronger understanding of these impacts (e.g. water order rejection from rainfall).

Meet compliance demands. Having all this data integrated and properly managed allows easy reporting to meet both internal and external compliance demands.

2.What RWI solution does?

Fundamentally Rural Water Intelligence has the capability to:

Integrate: Integrating data in multiple formats (rasters, scalar, shapes …) and from different data sources, systems, models and organizations/companies.

Visualize: Visualizing data in multiple formats provide better inside when data is assessed by the user. In particular, spatial distribution data is highly requested by Irrigation and water supply companies.

Predict:  Thanks to prediction models the customers can anticipate events allowing better planning and increase both effectiveness and performance while reducing the impact of critical events. For example, it has been proven that Organizations that have moved from reactive maintenance plan to preventive maintenance plan can reduce up to 30% of their maintenance cost.

Analyse:  Data analysis helps organizations to peruse answers to their big questions such as “What areas need to be improved?” or “how can we quantify our performance and compare areas or/and years?” These analytical tools are implemented to prevent organisations from critical issues while maximise their performance by algorithms and KPI`s specially developed for each customer.

3.Is RWI solution easy to use?

For us “Easy to use” is one of the business key drivers we have permanently in mind when we implement RWI solutions. We manage this driver by:

  • Effective communication and quick wins
  • Easy, accessible and friendly user interface
  • If possible, re-use the existing models and databases which are already known by the users.
  • Plan a comprehensive and smooth user oriented training program that ensures the engagement and enthusiasm of stakeholders.

4.Is it expensive to implement?

In any standard RWI implementation we suggest a preliminary stage or early workshop that allows us to define the solution proposal that better meets customer requirements and needs based on data and systems availability, budget allowance, IT standards and other relevant factors defined by the customer.

Based on that, the solution proposal will consider all concerns raised by the customer and provide an affordable value for money solution considering single or multi-stages implementation strategy.

5.We had bad experience with vendor lock-in solutions and we don’t want this happening again in future systems. How RWI deals with this?

We understand that RWI solutions will have considerable lifespan therefore any RWI implementation will allow integration of new modules and software implementation from other vendors and third consultancy companies.

In this regard we promote solutions that avoid vendor look-in issues.